Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Payment Gateway 1 1

Fullsteam Payments Hardware

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

Table of Contents

FullSteam Payments Hardware List (US & Canadian Clients) Returns/Exchanges/Replacements of Payments Hardware Purchased Hardware Leased Hardware

The specific payment terminals that Fullsteam Payments integrates with are listed below. A lot of thought goes into devices Fullsteam Payments chooses to work with. Any terminals integrated with have EMV capability, and support modern payment options. The gateways and terminals available to your business will depend on the country you are located.

There are 3 devices available. You can see them here and a comparison table below the images. 


Lane 3000

PAXA920 PRO

FullSteam Payments Hardware List (US & Canadian Clients)


Lane 3000 PAXA920PRO Move 5000
Region US & Canada US Canada
Processor Fullsteam Payments Fullsteam Payments Fullsteam Payments
Add Tips on Device Yes Yes Yes
Operating System iOS or Android or Windows or macOS. iOS or Android or Windows or macOS. iOS or Android or Windows or macOS
Screen & Key pad on device Yes Yes Yes
Integrated Thermal Printer No Yes Yes
Mobile Payments Yes Yes Yes
Accept GooglePay and ApplePay Yes Yes Yes
Tap Swipe Insert Functionality Yes Yes Yes
Connection (Wired vs Wireless) Ethernet (Wired) WiFi (Wireless) WiFi (Wireless)
Use-case Scenarios You have set a register with with ethernet connectivity nearby. You want a wireless option that you can bring to the Customer tableside, but still have the tip window on the device. (You can have multiples of these devices  and send transactions from any POS device to any of the EMV devices). You want a wireless option that you can bring to the Customer tableside, but still have the tip window on the device. (You can have multiples of these devices  and send transactions from any POS device to any of the EMV devices).
Available Accessories N/A N/A N/A
Detailed Pages for each option Click for more: Lane 3000 Click for more: PAXA920PRO Click for more: Move 5000
Detailed Setup Instructions Setup Steps: Lane 3000 Setup Steps: PAXA920PRO Setup Steps: Move 5000
Lease Price US: $14.99 / month (includes the monthly software fee + has lifetime warranty)

CA: 17.49 CAD / month(includes the monthly software fee + has lifetime warranty)
US: $22.99 / month (includes the monthly software fee + has lifetime warranty) CA: 33.20 CAD / month(includes the monthly software fee + has lifetime warranty)
Purchase Price US: $473 + $3.99 monthly software fee each (one year warranty)

CA: $563.91 CAD (one year warranty)
US: $773 + $3.99 monthly software fee each (one year warranty) CA: $928.65 CAD (one year warranty)

Returns/Exchanges/Replacements of Payments Hardware

The below is a simplified summary. Please refer to your Sub-merchant Processing Agreement for details. Found on page 20 - Exhibit A. You can download a copy of your sub-merchant agreement in the application portal.

Purchased Hardware

  • Purchases have a one year warranty (detailed below):
    • Provider gives a one (1) year warranty, starting on the date of shipment, that the Hardware will be free from errors in workmanship - or defects in materials. (Please refer to sub-merchant agreement for specifications on approved causes for terminal replacements)
    • If the Merchant returns Hardware which it bought from Provider within forty-five (45) days of purchase in original condition and never used or opened, provider will credit the Merchant the purchase price less a restocking fee of $150 per device.
    • Provider cannot accept Hardware for credit after 45 days of the date of shipment to the Merchant or if the device packaging has been opened.

Can the Merchant swap a purchased device for a different one?  

No. Instead, the Merchant would return the existing device (provided that the return follows the rules above) - and then order a different device.

Leased Hardware

Leased devices have a lifetime warranty. 

  • Initial Leases are for (1) year and renew 90 days before the end of the lease period on an annual basis. Example: Lease begins January 1st 2023, you must notify provider by October 1st 2023 that you wish to terminate the lease agreement (90 days notice). 
  • If a Merchant requests new hardware (outside of inoperability/warranty), a new lease or purchase agreement must be entered.
  • If a Merchant wishes to end an existing lease, they must provide notification 90 days prior to the end of the existing lease to prevent any further fees. At that point, they may enter a new processing/lease agreement.

Can the Merchant swap a leased device for a different one? 

No. Instead, the Merchant would be charged the remainder of the existing lease - and a new lease agreement would be entered into for a different device.




Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Fullsteam Payments Migration for Classic
  • Fullsteam Payment Gateway Reconciliation
  • Magtek DynaFlex II GO - Device Setup
  • Pax A920 Pro - Device setup on Classic POS
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand