Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Payment Gateway 1 1

Pax A920 Pro - Device setup on Classic POS

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

Table of Contents

Setup Guide On the Device  On The Computer

Follow these steps to get up and running with your PAX A920Pro payment terminal on WineDirect Classic POS.


Setup Guide

On the Device 

  1. Power up the device (button on right side of device) and you'll see this screen.
  2. Swipe from top to bottom, two times. 
  3. Click the down arrow under the wifi symbol to open up the screen.
  4. Choose the correct wifi network from the list.
  5. Enter the wifi Password and click Connect.
  6. Now you'll see that the WiFi is connected.
  7. Click on the back arrow at the bottom of the screen to get back to the main Configuration screen.
  8. You should now see a green WiFi symbol- meaning that its connected.

    On The Computer


  9. Go to Store > Fullsteam MerchantTrack - MerchantTrack will open in a new tab.If the page didn't open automatically, make sure that your browser settings has "allow popups" enabled. Refresh the Classic > Store page after adjusting the settings to try again.
  10. On MerchantTrack dashboard left side bar - select Terminals > Activate Terminal. 
  11. Select PAX for Terminal Manufacturer (If it's not showing reach out to Support) and Select the Model - PAX A920 PRO
  12. Enter the serial number. (Found on bottom of device)
  13. Enter a Description so you can identify the terminal location. Click Activate.
  14. Copy the Terminal ID as you will need to enter this into Classic POS. (The Terminal ID is under Terminals > View Terminals).
  15. Go to Classic POS > Device Settings > Click on Setup new device 
  16. Add the Terminal Nickname 
    1. IMPORTANT - Nick Name must include PAX if the device is a PAX terminal; this is to ensure 4 tip options are sent to the device. Because Classic only has 3 tip settings, we send 0 "zero" as the first tip Option. Example NickNames: "PAX 1 Bar" or "PAX a920Pro Blue Ipad"
  17. Add the Fullsteam terminal ID (which can be found in Merchant Track) > Click Create.
  18. Select the created terminal under Fullsteam EMV Terminal > Click SAVE.
  19.  Place a test transaction through the EMV terminal to confirm that everything is working properly.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Fullsteam Payments Hardware
  • Fullsteam Payments Migration for Classic
  • Fullsteam Payment Gateway Reconciliation
  • Magtek DynaFlex II GO - Device Setup
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand