Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Store 1

Searches

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

The search feature on the WineDirect platform allows consumers to search your e-commerce store quicker and easier than navigating through numerous menus and pages. When searching for products on your website, consumers will be given steadily narrowing search results based on what they type into the search field. This process will start once a consumer has typed in the third Character (Eg: Cha...Chardonnay). The system will also rank search results, displaying the most relevant products at the top of the search results.

To get to searches:

1. Go to Store > Searches

2. Type in a term in the term field > specify your dates.

3. Press Search.

The Searches section lets you view what consumers search for on your website. Here you can search and view the specific searches made, including the Date & Time of the search, the Search Term (what was searched for), and the number of results found.


If you do not see this tool available, please get in touch with support@winedirect.com to get this turned on.


Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Price Levels
  • Loyalty Points in WineDirect Classic
  • Social Media Options
  • Bottle Deposits
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand