Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Store 1
  • Inventory

Inventory Pools

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

Table of Contents

Create Inventory Pools Field Definitions Edit Inventory Pools Field Definitions Inventory Pool FAQs Can my website orders pull from two different inventory pools? Can my POS have a different inventory pool for each tasting room? Can I report on inventory by inventory pool?

Having Inventory Pools is a tool for wineries to differentiate their products from a certain inventory section. For instance, you may have a separate inventory pool for your Tasting Room from your website orders.


Create Inventory Pools

 WineDirect does not support multiple inventory pools for website orders. You can create multiple pools for your POS orders, club processing, or manual admin panel orders. The website will always pull inventory from the Default inventory pool.

1. Go to Store > Inventory > Inventory Pools.

2. Click the green [+] Add an Inventory Pool button.

3. Enter the name of the pool in the Inventory Pool field.

4. Select whether this is the Default Pool to be used by all order methods (Website, POS, Admin Panel, Clubs, Imports, etc). Only one pool can be the default at any given time. 

5. Choose which Out Of Stock Option you want the pool to use when the inventory count reaches 0. If you choose an option that displays a message, enter that message in the Out of Stock Message field.

6. Set the Display Quantity Left At and Email Notification To numbers. These can be left at 0 if you do not wish to adjust them. 

7. Enter an email address in the Email Notification To field so an admin can be notified when the inventory count reaches the set Email Notification At number. 

8. Click Save. 

Field Definitions

Inventory Pool The name of your inventory pool. *It is best to avoid having special characters in the name. While the pools will still function, special characters will cause our inventory importer tool to error, thus preventing mass inventory updates.
Default Pool

Set the pool to be the default pool that all orders will pull from unless they are set otherwise.

 Website orders will always pull inventory from the Default inventory pool.
Order The display order of the pools when viewing the Inventory Pools section in the admin panel.
Out of Stock Option

Controls what will happen, by default, for all products when they reach a 0 (zero) inventory count. Choose From:

  • Deactivate Product: Products will be marked inactive and no longer appear on the Website or POS.
  • Back Order and Display Message: Orders can still be placed for the product and will continue to sell inventory into a negative amount. Use this for items that you will later have inventory for. The website will display the custom Out of Stock Message that you enter.
  • Don't Sell and Display Message: Products will still appear on the website and POS but will not be purchasable. The website will display the custom Out of Stock Message that you enter. On the POS, out-of-stock items appear as grey images and display an on-screen out-of-inventory error when adding the item to the order.
Out of Stock Message Enter a custom message if you are using the Back Order and Display Message or Don't Sell and Display Message Out of Stock Option.
Display Quantity Left At

Show online customers how many are left in inventory once this threshold number is reached, i.e., only 12 bottles left! 

If you do not want to display an inventory quantity on the website, leave the default 0 (zero) count in this field, and the message will not appear. 

Email Notification At

The inventory threshold count will trigger the low inventory notification email. This controls when the Low Inventory Alert generates on the Dashboard." or something similar.

  • i.e., please email me when there are 24 left of a wine/product.
Email Notification To The email address that the low inventory notification email will be sent to.



Edit Inventory Pools

 WineDirect does not support multiple inventory pools for website orders. You can create multiple pools for your POS orders, club processing, or manual admin panel orders. The website will always pull inventory from the Default inventory pool.

1. Go to Store > Inventory > Inventory Pools.

2. Click on the pool that you want to edit.

3. Edit the settings you wish to edit and click Save.

Field Definitions

Inventory Pool The name of your inventory pool.
Default Pool

Set the pool to be the default pool that all orders will pull from unless they are set otherwise.

 Website orders will always pull inventory from the Default inventory pool.
Order The display order of the pools when viewing the Inventory Pools section in the admin panel.
Out of Stock Option

Controls what will happen, by default, for all products when they reach a 0 (zero) inventory count. Choose From:

  • Deactivate Product: Products will be marked as In Active and no longer appear on the Website or POS.
  • Back Order and Display Message: Orders can still be placed for the product and will continue to sell inventory into a negative amount. Use this for items that you will later have inventory for. The website will display the custom Out of Stock Message that you enter.
  • Don't Sell and Display Message: Products will still appear on the website and POS but will not be purchasable. The website will display the custom Out of Stock Message that you enter. On the POS, out-of-stock items appear as grey images and display an on-screen out-of-inventory error when adding the item to the order.
Out of Stock Message Enter a custom message if you are using the Back Order and Display Message or Don't Sell and Display Message Out of Stock Option.
Display Quantity Left At

Show online customers how many are left in inventory once this threshold number is reached, i.e., only 12 bottles left. 

If you do not want to display an inventory quantity on the website, leave the default 0 (zero) count in this field, and the message will not appear. 

Email Notification At

The inventory threshold count will trigger the low inventory notification email.

  • i.e., please email me when there are 24 left of a wine/product.
Email Notification To The email address that the low inventory notification email will be sent to.



Inventory Pool FAQs

Can my website orders pull from two different inventory pools?

No. All website orders will only deplete inventory from one inventory pool. The inventory pool marked as Default will be used for all website orders.

Can my POS have a different inventory pool for each tasting room?

Yes. An inventory pool can be assigned to the specific POS profile that is assigned to the iPads and workstations at each tasting room location. The POS profile is what will control which inventory pool will be depleted when an order is placed at that location. For more information on adjusting this setting see the POS Profile Documentation.

Can I report on inventory by inventory pool?

Yes. You can use the Inventory Summary report to review the inventory for items in all pools or specific inventory pools. You can also review which inventory pool was depleted for a product that was ordered by refrerencing the order number in the Inventory Transaction report.

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Inventory Reports
  • Inventory
  • Inventory & Product Sync - WineDirect
  • Inventory Sync - Copper Peak Logistics
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand