Inventory Sync - Copper Peak Logistics
Written by Edi Sipkas
Updated at June 19th, 2025
Table of Contents
Copper Peak Logistics can sync the inventory count found at fulfillment with the inventory count for your SKUs within WineDirect. The inventory sync will run once a day at 10 PM PST, compare inventory counts in WineDirect with those at fulfillment, and make updates to match.
WineDirect Fulfillment & Copper Peak Logistics are the only integrated fulfillment services using the inventory sync tool. If you wish to have this feature turned on, please get in touch with support@winedirect.com.
Other sync options may be available through your fulfillment provider and their web services; however, you will want to contact them for more details. For information on creating web service accounts, see the Webservice Accounts Documentation.Inventory Sync Email
After the inventory counts are synced, a sync summary email will be sent to winery administrators outlining what took place in the sync.
Copper Peak Logistics [CPL] syncs inventory daily at 10 PM PST.
You can only have one Inventory Pool if Copper Peak Logistics [CPL] Inventory Sync is enabled.SKUs included in the email will be highlighted in a specific color, explaining what happened in the sync. Below is a color key (also included in the email).
| White | No changes are necessary. |
|---|---|
| Pink | SKU exists on WineDirect and has inventory but is not found at fulfillment or out of stock at fulfillment. It would be best if you made the necessary adjustments. |
| Orange | The product is out of inventory at fulfillment. WineDirect is synced to zero inventory. |
| Yellow | Inventory exists at both WineDirect and fulfillment but is out of sync. WineDirect has synced the inventory to match fulfillment. |
| Blue | SKU exists at WineDirect and has inventory turned off (including deactivated products). SKU is not found at fulfillment. |
| Green | SKU exists at fulfillment but does not exist on your website. You can add this SKU to WineDirect. |
Selecting Which Pool to Sync
The inventory sync can only sync with one or the default pool in WineDirect e-commerce. Suppose you have inventory at multiple warehouses with your provider. In that case, the totals for each location's primary inventory pool will be combined into a single inventory pool count in WineDirect e-commerce.
Note that this pool will be the one that your website uses for all orders.
1. Navigate to Store > Inventory > Inventory Pools.
2. Select the inventory pool you want to edit.
3. Set Default Pool to YES.
4. Click Save.
For additional information on adjusting your pools, see the Inventory Pool Documentation.
Product "Bypass Inventory Sync"
Wines/products you do not keep at fulfillment and do not want to sync inventory can be marked as Bypass Inventory Sync.
1. Navigate to Store > Products and select the wine/product you want to edit.
2. Under Product Properties, select Manage SKUs.
3. Click the Edit button.
4. Check ByPass Inventory Sync.
5. Click Save.
For additional information, see the Manage SKUs Documentation.
A: No. The Bypass Inventory Sync means that the inventory count at your fulfillment center will not sync with WineDirect. If you are not fulfilling the products with your fulfillment house, you will use the Bypass Compliance/Fulfillment option found under the General Information section of the product.