Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • General Pages

System Pages

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

Table of Contents

Wines Blog Recipes Checkout Club Checkout Members Privacy Policy Unsubscribe 404 Error

System pages live in the Content Editor, not just for content but also for specific e-commerce or CMS functions. Additional content or data will be displayed when viewing some of these pages on your website. Any content you add to these pages will appear above the system-generated content or forms. 

 These pages cannot be deleted as the system needs them to run.



Wines

This page displays all of your products. By default, products display in a 2Up layout, but you can change this on the specific page by clicking Page Properties and selecting a layout under Product Layout.

If you want to separate your products into groups, you can create subpages under the main shop page.

View example


Blog

When you create blog posts under Content Editor > Blog, they will automatically display on this page.  

View example


Recipes

Any recipes created under Content Editor > Components > Recipes will display on this page. Each recipe can then be clicked into to view more details.

View example


Checkout

Cart, Checkout Login, Checkout, and Checkout Receipt pages are used for your checkout. Any content added to these pages will appear above the system's e-commerce functions. To preview the checkout pages, add an item to your cart, click 'View Cart,' and then 'Checkout.'

View example


Club Checkout

Club Login, Club Sign Up, and Club Print Receipt are usually listed under your "Wine Clubs" page, and you can see them on your website when a customer clicks to join a club.

View example


Members

Members' pages allow customers to log in to their accounts to update their profile, shipping addresses, credit cards, club details, view their order history, and more. Forms on these pages cannot be edited as they are global across all sites using WineDirect e-commerce. Still, you can add any additional information or notes to your customers to the top of the pages in the Content Editor. 

Pages include Members, Login, Create Account (Create Account Success), Forgot Password (Forgot Password Success), Reset Password, Edit Profile (Edit Profile Success), Credit Cards (Edit Credit Card), Club List (Edit Club, Club Success), Address Book (Edit Address Book), Order History (Order Detail), Allocation, Allocation History, Double Opt-In Success, Points.

View example


Privacy Policy

This page has no content added to it through the system, and you have complete control of what text you want to display. By default, it should have a template for the legal text that you can edit. This page is linked-to to all transactional emails.

View example


Unsubscribe

This page is linked to all marketing emails sent through the system. When clicked, contacts are given a status of 'Unsubscribe.'  

View example


404 Error

This page is used when someone attempts to access a link on your website that no longer exists. For example, if someone saved a link to a page you have since deleted or the URL was changed, they would be sent here. Typically your website map lives on this page so that customers can try and find the page they are looking for.

View example


Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Inserting Components
  • Inserting Horizontal Lines
  • Inserting Tables
  • Inserting PDFs
  • Page Properties
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand