Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • Store 1
  • Products

Suggested Products

Written by Edi Sipkas

Updated at June 19th, 2025

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Components
  • Editing Your WineDirect Template
  • General Pages
  • Kiosk Tags
  • Payment Gateway 1 1
  • Reports
    Allocation Reports Club Member Reports Compliance/Shipping Reports Contacts Reports Financial Reports Marketing Reports Product Reports Sales Reports
  • Dashboard
  • Store 1
    Allocations Gift Cards 1 Gifting Inventory Orders Products Promos - Promo Builder Shipping State Profile Wine Clubs WineDirect Marketplace
  • Webservices 2.0
+ More

Table of Contents

How It Works Getting Started

The Suggested Product option allows you to cross-sell wines on your website. This feature automatically picks products and displays them throughout your website (locations can include the cart, modal cart, and checkout), recommending wines before your customer's checkout.


How It Works

Suggested products dynamically (automatically) pull wines and displays them in set locations on your site. These set locations include cart, modal cart, and checkout. The suggested wines are from what a particular customer chooses and are based on either order history, your product database wine attributes, or a combination of both.

Order History Based on the last wine added to the customers' cart, WineDirect's system will show wines other customers bought when they also bought that wine.
Wine Attributes These are configured on a weighted scale from 1 (low) to 5 (high).
Price Wines are recommended based on a price similar to the wine the customer has chosen.
Varietal Wines that are recommended based on a similar wine variety that the customer has chosen.
Appellation Wines that are recommended from a similar region that the customer has chosen.
Both (Order History & Wine Attributes) It combines the wine attributes and order history outlined above, but order history will often override wine attributes.

When a customer goes to purchase a product on your site, the suggested wines will be automatically pulled from your wines for the customer to see.



Getting Started

Implementation (including choosing/weighing the parameters) of this feature will need to be done by your designer, as it needs to be styled to look like it's part of your website.

Design information and documentation for designers on Suggested Products can be found in our Designer Launch section of the documentation site.

Please get in touch with your designer (whether it's WineDirect or an outside firm) to implement this feature on your site.   A small design fee will be charged since WineDirect must fit the design onto your site.
 


Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Product Brands
  • Wine Bottle Sizes
  • Wine Varietals
  • Wine Types
  • Wine Regions
WineDirect Logo info@winedirect.com 800 819 0325

Products

  • Online Store
  • Tasting Room
  • Wine Club
  • Fulfillment
  • What's New

Learn

  • Documentation
  • Content Hub

Resources

  • Pricing
  • App Integrations
  • Terms & Conditions
  • Privacy Policy
  • Status Page
  • WineDirect Partner Center

Connect

  • About Us
  • Contact Us
  • Careers
  • Events
instagram icon Facebook WineDirect Twitter (X) Logo LinkedIn WineDirect Vimeo WineDirect
All Rights Reserved 2024 © WineDirect
Expand